CANCELLATION & REFUND POLICY

PLEASE READ CAREFULLY BEFORE PURCHASING OR STARTING A PLAN

By starting a plan, you are agreeing to a six (6) months commitment. You understand that requests for cancellation and requests for refunds will NOT be accepted. You MAY request to change to a different and available lash extensions plan (e.g. from Classic Membership to Hybrid Membership). In certain situations, a cancellation request may be accepted, but a $100 cancellation fee will be charged. 


By starting a membership subscription plan, you understand these terms:


  1. Unused refills in the membership plans do not roll over to the next month. NO EXCEPTION.

  2. Refills are priced at 20% less than the ORIGINAL price.

  3. Monthly refills cannot be gifted to another person.

  4. Consecutive refills cannot be more than three (3) weeks apart.

    1. Failure to do so will have an add-on fee of $20, or you will have to pay for a full set.


By purchasing any Lash 5 plan consisting of five refills per plan, you understand these terms:

  1. Consecutive refills cannot be more than three (3) weeks apart.

    1. Failure to do so will have an add-on fee of $20, or you will have to pay for a full set.

  2. Refills cannot be gifted to another person.

  3. Your unused refills are automatically forfeited after if you go past five weeks without a refill. 

  1. Refills for Classic 5 and Hybrid 5 are priced at 10% less than the ORIGINAL price. Refills for Volume 5 are priced at 15% less than the ORIGINAL price.




Membership and any Lash 5 plans are for existing clients only.

 

(832) 364 - 3567

5535 Weslayan Street Suite 2, Houston, TX 77584

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©2019 by Kim Thai